| Shareholders |
Share (%) |
Nominal (TL) |
|---|---|---|
| T. Garanti Bankası A.Ş. | 84,91 | 424.566.290 |
| Achmea B.V. | 15,00 | 75.000.000 |
| Eureko Sigorta AŞ. | 0,09 | 433.710 |
| TOTAL |
100 | 500.000.000 |
Founded in Ankara in 1946, Garanti BBVA is Turkey’s second-largest private bank as of December 31, 2025, with consolidated total assets of TL 4 trillion 548 billion (USD 106 billion) The Bank’s majority shareholder is Banco Bilbao Vizcaya Argentaria S.A. (BBVA), holding 85.97% of its shares.
Garanti BBVA operates in all segments of the banking sector—including corporate, commercial, SME, retail, private, and investment banking, as well as payment systems. Alongside its international subsidiaries in the Netherlands and Romania, the Bank is an integrated financial services group with operations in pension and life insurance, leasing, factoring, investment, and portfolio management.
As of 31 December 2025, Garanti BBVA supports the economy with a total cash and non-cash loan portfolio of TL 3 trillion 490 billion, backed by our personalized solutions and broad product offering. While growing, we maintain a strong asset quality and continue to create capital through a disciplined and sustainable growth strategy. As a result, we hold leading positions in several key banking areas:
-NPS: #1 in Mobile Banking and Commercial Banking*;
-NPS: #2 in Retail Banking and SME Banking**
Garanti BBVA’s strategy revolves around a single Purpose: “Support your drive to go further".
At Garanti BBVA, we aim to use our capital most effectively—continuing to invest in our customers, employees, and technology—with the goal of creating maximum value for all our stakeholders, especially for the Turkish economy. In this direction, we continuously evolve our service model to deliver “the best customer experience”.
Our success is driven by data, technology, and our people. We continue to invest in robust and reliable technological infrastructure, leveraging advanced data analytics and artificial intelligence. At the same time, we believe that people are at the heart of all progress. Therefore, attracting, developing, and empowering top talent remains a top priority. Sustainability is integral to our approach, balancing economic growth with social development without compromising the ability of future generations to meet their needs.
*Net Promoter Score (NPS) research was conducted for Garanti BBVA by the independent research company Ipsos. The peer set comprises İşbank, Akbank and Yapı Kredi Bank. The study was carried out with 18,401 respondents during the January–December 2025 period, among customers who identify the relevant bank as their main bank and who have used at least one of the bank’s branch or digital channels within the last three months. The research was conducted using online panel and telephone methodologies, based on a quota sampling approach aligned with the Garanti BBVA customer profile. The telephone study was conducted using the Garanti BBVA customer list as the sampling frame. Garanti BBVA Mobile NPS research was conducted with actual customers by the independent research company Ipsos. The peer set comprises the mobile applications of İşbank, Akbank and Yapı Kredi Bank. The study was carried out with 9,732 respondents during the January–December 2025 period for the two most frequently used applications by customers. It was conducted via an online panel, using a quota sampling approach aligned with the Garanti BBVA customer profile. **Commercial NPS research was conducted for Garanti BBVA by the independent research company Ipsos. The peer set comprises İşbank, Akbank and Yapı Kredi Bank. The study was carried out with 2,344 respondents during the January–December 2025 period, among customers who identify the relevant bank as their main or secondary bank and who have used at least one of the bank’s branch or digital channels within the last three months. The research was conducted using telephone methodology, based on the Garanti BBVA customer list as the sampling frame. Note: Market shares and rankings based on bank-only BRSA Weekly Data, among private banks Note: Branch, ATM and Customer data do not include companies subject to consolidation.